OUR POLICIES
Cancellation/no-show policy
There will be a $50 FEE if you don't call to cancel your appointment 24 hours in advance.
Surgery deposit policy
When booking surgery, a $50 deposit will be taken at that time to hold your spot. If for any reason you do not show or cancel same day, it will not be refundable.
New client deposit policy
First time clients booking an appointment will need to leave a deposit of $90 to cover the exam fee. It will hold your spot. If for any reason you no show or cancel same day it will not be refundable.
Surgery/dental cancellation policy
There will be a $50 FEE if you don't call to cancel a surgery or dental procedure appointment 24 hours in advance. Your no-show deprives another animal of a time slot for their necessary procedure.
Boarding policy
Boarding service will only will be offered to
current patients that are up to date on annual
exams.
COVID policy
At this time, we are back to full service. Masks are suggested.
Catnip and Carrots Veterinary Hospital • 2056 Jericho Turnpike, New Hyde Park, NY 11040 • Phone (516) 877-7080